Hiearlly ("we", "us", or "our") uses cookies and other tracking technologies on our platform at hiearlly.com. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

A cookie is a small text file placed on your device when you visit a website. Cookies are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners. Some cookies may recall previously indicated personal information to enhance your experience.

2. Types of Cookies We Use

Strictly Necessary Cookies

Essential for the platform to function correctly. These enable core features such as authentication, session management, and security. The platform cannot function properly without these cookies.

Performance & Analytics Cookies

These cookies collect information about how users interact with the platform — pages visited, features used, error messages encountered. We use this data (e.g. via Google Analytics) to improve the platform. All information is aggregated and anonymised.

Functionality Cookies

Allow the platform to remember your preferences — such as language, region, or display settings — to provide a more personalised experience.

Targeting & Marketing Cookies

Used to show relevant content and communications. These may be set by us or by third-party advertising partners. We do not sell personal data to advertisers.

3. Tracking Information Collected

Our tracking technologies record the following non-personal data:

Internet domain and host names
Internet Protocol (IP) addresses
Browser software and operating system types
Clickstream patterns and navigation behaviour within the platform
Dates and times the platform is accessed
Referring URLs

This non-personal data is used in aggregate to analyse trends, improve the platform, and enhance the overall user experience.

4. Third-Party Cookies

Some cookies on our platform are set by third-party services we use, including Google Analytics, Anthropic AI integrations, and payment processing providers. These third parties have their own privacy and cookie policies, which we encourage you to review. Hiearlly does not control third-party cookies.

5. Legal Grounds for Processing

Hiearlly collects and processes data via cookies based on one or more of the following legal grounds, depending on the type of cookie and its purpose:

Consent — for non-essential cookies, we obtain your consent before placing them.
Legitimate interests — for analytics and platform improvement cookies, where our interests do not override your rights.
Contractual necessity — for strictly necessary cookies required to provide the Services you have requested.

6. Managing Your Cookie Preferences

You can control and manage cookies in the following ways:

Browser settings — most browsers allow you to refuse or delete cookies via their settings. Note that blocking certain cookies may require you to re-enter your credentials on certain parts of the platform, and some features may not function correctly.
Opt-out tools — you can opt out of Google Analytics tracking via the Google Analytics Opt-out Browser Add-on.
Cookie consent banner — when you first visit Hiearlly, you will be presented with a cookie consent notice allowing you to accept or decline non-essential cookies.

7. Communication and Chat Data

The platform collects and stores user communications, including in-platform messages and chat data, for the purpose of providing, maintaining, and improving our services. Storage duration varies based on operational requirements, legal obligations, dispute resolution needs, or security monitoring. Data is retained only as long as reasonably necessary.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Hiearlly

Email: [email protected]

Address: C/o Referlly (Registered Partnership Firm), Mayur Park, Jalgaon Road, Chh. Sambhaji Nagar, 431001